Boston’s Trusted Plumbing & Heating Company — Serving the Greater Boston Area Since 1984
Narrow Way Plumbing & Heating is a full-service residential plumbing and heating company serving the greater Boston area. Founded in 1984 by master plumber Matt Nelson, our family business brings over 40 years of hands-on experience to every job — from water heater replacements and gas line repairs to boiler service and bathroom remodels. We are fully licensed and insured, and we stand behind every project we complete.
Plumbing & Heating Services Built for Boston Homes
Boston homes are some of the oldest in the country, and they require a plumber and heating contractor who understands the unique challenges that come with aging pipes, antique fixtures, and vintage heating systems. That is exactly the kind of work we do every day.
- Water heater replacement and tankless upgrades keep your hot water supply reliable and energy-efficient.
- Gas line piping repair addresses unsafe or aging gas lines throughout your home.
- Water line installation and repair restores proper flow and pressure throughout your plumbing system.
- Clogged drain cleaning removes stubborn blockages quickly and completely.
- Bathroom plumbing remodels update fixtures and layouts with professional craftsmanship.
- Boiler replacement, repair, and service keep your heating system running through every Boston winter.
- Radiant heating installation provides an efficient, modern way to heat your home from the floor up.
Whether your home needs a simple repair or a complete system overhaul, our team arrives prepared and leaves the job done right. Visit our Services page to explore everything we offer.
A Family Business With 40+ Years in the Boston Area
Narrow Way Plumbing & Heating was established in 1984 by Matt Nelson and his wife, Alice. What began as a small family operation has grown into a trusted, well-established business — built entirely on the quality of our work and the relationships we build with our customers.
- Over 40 years of experience serving Boston-area homeowners means we have seen and solved virtually every plumbing and heating problem there is.
- Master plumber on every job — Matt Nelson personally oversees operations and frequently works in the field alongside his team.
- Specialists in older Boston homes — we understand antique fixtures, aging infrastructure, and how to find cost-effective solutions for historic properties.
- Fully licensed and insured in Massachusetts for both residential and commercial plumbing and heating work.
- Integrity-driven service has been our foundation since day one — honest assessments, fair pricing, and no unnecessary upsells.
We are not a large, impersonal contractor — we are your neighbors, and we have been for over four decades. Read more about our story on our About Us page.
Serving Greater Boston With Pride
From Dorchester to the surrounding communities, Narrow Way Plumbing & Heating has been a consistent presence in the greater Boston area for more than 40 years. When you call us, you are calling a team that knows your neighborhood and your home’s plumbing history.
- Deep local knowledge of Boston’s older housing stock means faster, more accurate diagnosis on every job.
- Residential and commercial service available for a full range of plumbing and heating needs.
- Responsive to no-heat calls — get heating services during the winter months when losing heat can lead to frozen pipes and serious damage.
- Convenient scheduling with a team that respects your time and your home.
Not sure whether we serve your area? Call us at (617) 436-5229, and we will confirm right away. You can also visit our Areas We Serve page for more information.
Common Questions About Narrow Way Plumbing & Heating
- How long has Narrow Way Plumbing & Heating been in business? We were established in 1984 and have been serving the greater Boston area for over 40 years.
- Do you work on older homes with antique plumbing fixtures? Yes — we specialize in Boston’s older housing stock and have extensive experience restoring and replacing antique fixtures.
- Are you licensed and insured in Massachusetts? Yes — we are fully licensed and insured for all residential and commercial plumbing and heating work.
Contact Narrow Way Plumbing & Heating Today
Our team is ready to take your call and schedule service at a time that works for you. Reach out today.
- Phone: (617) 436-5229
- Email: service@narroway.com
- Address: 217 Norfolk St, Boston, MA 02124
